Service · Automation

A Make.com consultant who builds it, documents it, and hands it off.

Cole Matlock · Founder, FLXW · Canada, remote across North America

If you are copying the same information between tools every week, that is not admin, that is a job you accidentally gave yourself. Leads from the website typed into the CRM. Quotes retyped into invoices. Stock counts checked by hand so you know when to reorder. I connect those tools with Make.com so the copying just stops.

FLXW is one person, me. I build websites, apps, and management systems for small businesses, and automation is the glue layer I put behind almost all of them. So when I build your automations, they are built by someone who also builds the systems they connect to, not someone who only knows the drag-and-drop.

What I automate

• Leads into your CRM. Someone fills the form on your site and they are in your pipeline with a follow-up scheduled before you have read the email.
• Quotes into invoices. A quote gets accepted and the invoice sends itself, with the right numbers, without you opening the accounting app.
• Low stock into purchase orders. Inventory hits its floor and a draft PO is waiting for a one-click approval.
• The in-between busywork. Booking confirmations, review requests, spreadsheet syncs, Slack or email alerts when something needs a human. If two of your tools should talk and do not, that is the job.

My own lead intake runs itself: form to booked call, zero manual steps. I sell what I use.

How an engagement works

Same as every FLXW project. Free 30-minute discovery call where you walk me through the busywork and I tell you what I would automate and in what order. Then a fixed quote in writing, not an hourly meter. Then I build it, test it against your real data, and, this is the part most consultants skip, I document it and hand it off. You get a plain-language runbook: what each scenario does, what to check when something looks off, and how to switch things without me. The account is yours, the scenarios are yours, you are not locked in.

Automations start at $1,500 CAD, fixed. Most small-business builds land at the lower end. If what you actually need is a bigger system underneath, I will say so on the call, that is the rest of what I do.

Do you even need a consultant?

Honestly, maybe not. If it is one form feeding one spreadsheet, Make.com and Zapier both have templates for that, and you can do it yourself in an afternoon. Do that first.

Hire help when it touches money or inventory, when more than two tools are involved, or when a silent failure would cost you real business. A broken automation that no one notices is worse than no automation, because you trusted it. That is what the testing, the error alerts, and the documentation are for.

Why Make.com

Because for small-business budgets it is the strongest mix of power and price, and its scenarios are visual enough that you can read what I built after I hand it off. I also work with Zapier and with plain code when a step needs it. The tool is not the point. The copying stopping is the point.